Position Summary

The Fulfillment Center Lead is responsible for operating the store as a high-performing fulfillment center while actively working in daily warehouse operations. This role oversees the driver(s) on staff, overseas/ executes all warehouse functions, and supports the sales teams to ensure fast, accurate, and reliable service to all customers.

The Fulfillment Center Lead sets the pace for productivity, organization, urgency, and customer service while ensuring daily operations run smoothly and efficiently.

Core Responsibilities

Store & Operations Leadership

Operate the store as a fulfillment center focused on speed, accuracy, and customer satisfaction
Oversee and direct the daily activities of the delivery driver(s)
Prioritize daily workload based on customer needs and sales commitments
Ensure the warehouse opens and closes in alignment with the business expectations each day.
Maintain a safe, clean, and organized facility.

Warehouse & Fulfillment Duties

Pick, pack, stage, and ship customer orders accurately and on time
Load and verify outbound deliveries
Receive inbound material and confirm accuracy in the system
Maintain inventory organization and location accuracy
Assist with cycle counts and inventory control processes
Coordinate local deliveries and routing

Driver Oversight

Assign daily delivery schedules and routes
Ensure deliveries are accurate and completed on time
Hold driver accountable for safety, professionalism, accuracy and customer service
Ensure monitoring vehicle conditions meet company standards and basic maintenance needs

Sales Support

Work closely with inside and outside sales to prioritize urgent orders
Communicate order status, delays, or inventory issues proactively
Conduct counter sales and customer pickups as needed
Identify stocking needs based on customer demand

Daily Expectations

Review open orders and delivery schedules at the start of each day
Execute all warehouse duties with urgency and accuracy
Ensure all outbound shipments leave on time
Address operational issues in real time
Maintain strong communication with sales and leadership
Drive daily communications with Operations Leadership, utilizing daily stop light meeting and continued communication as needed.
Lead by example in work ethic, accountability, and customer focus

Safety & Compliance

Enforce OSHA and company safety standards
Maintain a clean, organized, and hazard-free warehouse environment
Conduct routine safety inspections and team safety meetings
Ensure zero recordable injuries and compliance violations

Work Environment

Collaborative, Multitask Atmosphere- Environment requires clear communication, teamwork, and the ability to shift between tasks as priorities change.

Extended periods of standing or sitting (up to 8+ hours) while performing supervisory and operational tasks.
Fast‑paced, high‑volume environment requires regular movement throughout the facility.
Variable temperatures, including hot or cold conditions depending on season and warehouse operations.
Frequent exposure to warehouse noise, machinery, forklifts, and routine material‑handling activities.
Regular lifting, bending, reaching, and walking, consistent with leading daily warehouse functions.
Use of personal protective equipment (PPE) as required, such as safety shoes, vests, gloves, or hearing protection.
Occasional overtime, weekend, or holiday work based on operational needs.

QUALIFICATIONS:

High school diploma or equivalent (technical training or College Credits in related field(s) a plus).
2+ years of electrical supply, distribution, or warehousing. (leadership role is a plus)
Electrical/ Construction knowledge
Ability to work well with others
Good communication and Leadership skills
Strong work ethic, attention to detail, and a team-player attitude.
Valid driver’s license/good driving record
Ability to operate a forklift
Ability to lift up to 70 pounds independently
Ability to exhibit strong organization and time management skills

Guiding Core Values

Desire to Succeed: Drive daily execution excellence.
Always Positive: Lead with solution-focused energy.
Humble Yet Hungry: Improve processes continuously.
Value Our Reputation: Maintain a professional, clean operation.
Do the Right Thing: Lead ethically and safely.

Voltrio- A Tristate Armature Company is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Tristate is also a certified TN Drug Free Workplace.

The salary and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

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